1. Why is my print blurry, pixelated, or noisy?
Blurry or pixelated prints occur when the uploaded image resolution is too low for the selected frame size. Images must meet the minimum resolution requirements of 300 DPI to ensure sharp and high-quality prints.
2. What resolution should my image be for high-quality printing?
To achieve the best print quality, your image must meet the following resolution requirements:
| Frame Size (in inches) | Recommended Resolution (in pixels) (at 300 DPI) |
|---|---|
| 8 x 12 | 2400 x 3600 |
| 10 x 15 | 3000 x 4500 |
| 12 x 18 | 3600 x 5400 |
| 14 x 21 | 4200 x 6300 |
| 16 x 24 | 4800 x 7200 |
| 20 x 30 | 6000 x 9000 |
| 6 x 6 | 1800 x 1800 |
| 8 x 8 | 2400 x 2400 |
| 12 x 12 | 3600 x 3600 |
| 16 x 16 | 4800 x 4800 |
| 20 x 20 | 6000 x 6000 |
| 4 x 8 | 1200 x 2400 |
| 6 x 12 | 1800 x 3600 |
| 9 x 18 | 2700 x 5400 |
3. How can I check my image resolution and DPI?
You can check your image resolution and DPI (dots per inch) to ensure it meets the 300 DPI minimum requirement.
Check Image Resolution:
- On Windows: Right-click the image → Click “Properties” → Go to “Details” → Check “Dimensions” (Width × Height in pixels).
- On Mac: Right-click the image → Click “Get Info” → Check “Dimensions” (Width × Height in pixels).
- On Mobile (iPhone/Android): Open the image → Click “Details” or “Info” to view dimensions.
Check Image DPI:
Check your image using any online DPI checker (search “Check DPI online”) to verify if it meets 300 DPI or higher.
- 300 DPI is the minimum requirement for high-quality printing.
- If the DPI is below 300, the print may appear blurry or pixelated.
4. What if my image is taken from a phone camera?
Even high-quality images from DSLR or phone cameras need to be checked before uploading. Many phone images might look clear on the screen but may not meet the 300 DPI resolution needed for large prints.
5. Can you check my image quality before printing?
No, we do not provide manual image checking services. It is the customer’s responsibility to ensure their uploaded image meets the resolution and DPI standards.
6. Will you enhance or edit my image before printing?
No, we print exactly what we receive. We do not enhance, sharpen, or adjust colors. If your image is low-quality, dark, or has noise, the print will reflect the same.
7. Can I enlarge a small image to meet the required resolution?
No, manually upscaling an image (increasing its size using software) does not improve quality. It may make the print appear blurry or grainy. Always upload the original high-resolution file.
8. My print looks different from my screen. Why?
Screens use RGB color mode, while printing is done in CMYK. Some color variation is natural. Additionally, brightness and contrast may appear different when printed.
9. What should I do to ensure the best print quality?
- ✅ Upload images that meet or exceed the recommended resolution and 300 DPI.
- ✅ Ensure your image is clear, well-lit, and has no visible noise.
- ✅ Do not use screenshots or images downloaded from social media (they are usually compressed and low-quality).
- ✅ Check your image properties before uploading to avoid disappointment.
10. I received my print and the quality is not as expected. Can I get a replacement?
We do not offer returns or replacements for low-quality images uploaded by customers. If the print matches the file you provided, we are not responsible for the outcome. Please review the resolution and 300 DPI requirements before placing an order.